Privacy Policy | Chengdu Haoqing Intelligent Technology Co., Ltd

1. Data Controller and Contact Information

Data Controller: Chengdu Haoqing Intelligent Technology Co., Ltd.

Office Address: No. 20, 28th Floor, Unit 4, Building 5, No. 666 Guandong 1st Street, Chengdu High tech Zon e, China (Sichuan) Pilot Free Trade Zone, Chengdu, 610000, CN.

Website: cdhaoqing.com

Business Support: support@cdhaoqing.com

Key Accounts: wunan1@cdhaoqing.com

2. Scope of This Policy

This policy covers our corporate website pages and all applications, software modules, and services distributed or operated by us.
This policy applies to mobile applications distributed through Google Play, Apple App Store, and other app distribution channels, including Huawei AppGallery, Samsung Galaxy Store, Microsoft Store, and Amazon Appstore where applicable.
This policy covers data processing for enterprise services including intelligent robotics projects, smart home products, industrial automation, IoT solutions, cloud and big data services, digital twin applications, weak current engineering services, intelligent building integration, product sales, and advertising service operations.

3. Data We Collect

3.1 Information You Provide

Contact details: name, email address, company, job title, phone, support inquiry content.
Account details: username, authentication credentials, profile settings, and account role permissions where account systems are enabled.
Business transaction details: contract and service details for enterprise cooperation.

3.2 Information Collected Automatically

Device and network identifiers: IP address, device model, operating system, app version, language, browser type, mobile network carrier.
Technical diagnostics: crash logs, performance metrics, diagnostics events, operational telemetry.
Usage events: app launch events, page views, interaction events, feature usage, session duration, referral channel data.
Approximate location data from IP or device settings, when needed for region compliance, language selection, fraud detection, and service quality.

3.3 Information from Third Parties

App store data such as install source, purchase confirmation status, and refund status from Google Play and Apple App Store.
Advertising and analytics signals from approved partners and mediation platforms as disclosed in this policy.
Enterprise client system data when clients authorize system-to-system integrations.

4. Legal Bases for Processing

Contract necessity: to deliver services and application functions requested by users or enterprise clients.
Legitimate interests: to secure systems, prevent abuse, optimize product quality, and support business continuity.
Consent: for cookies, personalized advertising, location permissions, push notifications, and other consent-driven processing.
Legal obligations: to satisfy applicable law, regulatory requests, audit, accounting, sanctions, anti-fraud, and tax obligations.

5. How We Use Data

Provide, maintain, and improve website and app functionality.
Deliver enterprise technology services and support customer projects.
Operate app store distribution, release, version management, and incident response.
Perform quality assurance, diagnostics, error recovery, and cybersecurity protection.
Provide customer support, key account management, and service communications.
Measure product usage and service outcomes with analytics.
Monetize free applications through compliant ad delivery when enabled.
Comply with legal obligations and enforce our agreements.

6. App Store and Platform Policy Adaptation

6.1 Google Play

We comply with Google Play Developer Program Policies, including User Data policy, Families policy, Permissions policy, Ads policy, and Data Safety disclosures.
We provide required app disclosures for data collection, sharing, encryption in transit, and deletion requests where applicable.

6.2 Apple App Store

We comply with Apple App Store Review Guidelines and Apple Developer Program License Agreement requirements.
We provide privacy nutrition labels and ATT related permissions as required.

6.3 Other App Stores

Where apps are distributed via additional stores, we adapt privacy disclosures, SDK declarations, and user rights workflows to that store's policy requirements.

7. Advertising and Monetization Compliance

Some applications may include ads to support product operations. Ad delivery follows applicable laws, app store policies, and age-appropriate rules.

7.1 Ad Formats Used

Open app ads.
Rewarded video ads.
Interstitial ads.
Banner ads.

7.2 Potential Ad and Mediation Platforms

Google AdMob and Google Ad Manager.
AppLovin MAX and AppLovin Exchange.
Unity Ads.
Meta Audience Network.
ironSource mediation and network services.
Pangle.
Mintegral.
InMobi.
Chartboost.
Liftoff and Vungle.
Smaato.
Digital Turbine and AdColony services.
Start.io.
Fyber and DT Exchange where available.
Additional compliant ad demand sources integrated through mediation configuration.

7.3 Ad Data and Identifiers

For ad frequency control, fraud prevention, measurement, and attribution, ad partners may process advertising identifiers, device identifiers, IP-based region information, app event signals, and contextual signals.
Personalized advertising is only enabled where legal basis and consent requirements are met.
Non-personalized ad options are provided where required by law or platform policy.

7.4 Consent and Regional Frameworks

For EEA, UK, and Switzerland, consent management flows support GDPR and ePrivacy requirements, including purpose-based consent and partner transparency where applicable.
For US state laws, opt-out and preference controls are provided as required by applicable state privacy laws.
For underage users, ad personalization and data sharing are restricted according to age and regional policy requirements.

8. Cookies, SDKs, and Similar Technologies

We use essential cookies and local storage for security, session management, and core website operation.
We may use analytics and performance tools for service improvement.
We may use ad SDKs and mediation SDKs in mobile apps for monetization and diagnostics.
Users can control cookies through browser settings and can manage app permissions through device settings.

9. International and Country Specific Privacy Compliance

We adapt privacy rights handling and legal process based on user region and applicable law.

European Union and EEA: General Data Protection Regulation (GDPR), ePrivacy requirements, and local supervisory authority cooperation.
United Kingdom: UK GDPR and Data Protection Act 2018.
Switzerland: Swiss Federal Act on Data Protection (FADP).
United States: California CCPA and CPRA, Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, and other applicable state privacy statutes.
Canada: PIPEDA and applicable provincial privacy laws.
Brazil: LGPD.
Mexico: Federal Law on Protection of Personal Data Held by Private Parties.
Argentina: Personal Data Protection Law.
Chile and Colombia: Applicable personal data regulations and consumer privacy rules.
Australia: Privacy Act 1988 and Australian Privacy Principles.
New Zealand: Privacy Act 2020.
Japan: APPI.
South Korea: PIPA.
Singapore: PDPA.
Thailand: PDPA.
Malaysia: PDPA.
India: Digital Personal Data Protection Act where applicable.
China: PIPL, CSL, and DSL for relevant operations.
South Africa: POPIA.
Turkey: KVKK.
United Arab Emirates and Middle East jurisdictions: applicable data protection frameworks and sector guidance.
Any other jurisdiction: local privacy and consumer protection laws applicable to the user or distribution market.

10. Data Sharing and Disclosure

Service providers: cloud hosting, security, analytics, customer support, app distribution, and ad monetization partners.
Business clients: data processed according to contractual instructions and lawful basis.
Regulators and authorities: when required by law, court order, or legal process.
Corporate restructuring: merger, acquisition, or asset transfer with lawful safeguards.
We do not sell personal data except where certain legal definitions may treat some sharing activities as a sale or sharing; where applicable, we provide opt-out rights.

11. Data Retention

We retain personal data only for as long as needed to fulfill service purposes, legal obligations, and legitimate business requirements.
Retention periods vary by data type, contract terms, legal requirements, dispute risk, and security obligations.
When no longer needed, data is deleted, anonymized, or securely archived according to our retention schedule.

12. Data Security

We implement technical and organizational controls such as access management, encryption in transit, network protection, environment isolation, and audit logging.
No system is fully immune to risk. Users should also protect account credentials and device security.

13. Children and Age Appropriate Processing

Our services are generally intended for enterprise and general audience users unless an app explicitly states otherwise.
Where children or teens are involved, we apply age-appropriate handling and legal requirements such as COPPA in the United States and equivalent rules in other regions.
Personalized ads and sensitive data processing are restricted for child-directed or age-restricted contexts.
If a parent or guardian believes a child provided personal data inappropriately, they may contact us for review and deletion.

14. Your Privacy Rights

Access: request a copy of personal data we process.
Correction: request correction of inaccurate or incomplete data.
Deletion: request deletion where legal conditions allow.
Portability: request transfer in a structured format where legally required.
Restriction or objection: request processing limitation or object to processing in certain circumstances.
Consent withdrawal: withdraw consent at any time for consent-based processing.
Ad and sharing choices: use available controls for personalized advertising or data sharing opt-out where applicable.
Complaint rights: lodge complaints with relevant supervisory authorities.

To submit a request, contact support@cdhaoqing.com. We may verify identity before processing requests.

15. Cross Border Data Transfers

Data may be processed in multiple countries where we or our service providers operate.
Where required by law, we use appropriate safeguards such as contractual clauses, risk assessments, and equivalent protection measures.

16. Third Party Services and External Links

Our website and apps may include links to third-party sites and services that are governed by their own privacy policies.
App stores, ad networks, analytics providers, and payment systems may collect data under their own terms and legal obligations.

17. Policy Changes

We may update this Privacy Policy to reflect legal, technical, or business changes.
Material changes will be communicated through appropriate channels such as website notices or in-app notifications where required.

18. Contact for Privacy Requests

Email: support@cdhaoqing.com

Key Account Contact: wunan1@cdhaoqing.com

Postal Contact: No. 20, 28th Floor, Unit 4, Building 5, No. 666 Guandong 1st Street, Chengdu High tech Zon e, China (Sichuan) Pilot Free Trade Zone, Chengdu, 610000, CN